Certificate II in Hospitality

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SIT20316 Certificate II in Hospitality


This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.

Students experiencing financial hardship are able to apply to pay by instalments or for a fee exemption that will be assessed on an individual basis. Please contact the office for more information.
Please note there may be an additional resource fee of $150.00 which will cover workshop materials and essential uniforms for this course.


Course Outline

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

SITHIND001 Use hygienic practices for hospitality servicev

SITXFSA001 Use hygienic practices for food safety

CPPCLO2001A Maintain hard floor surfaces

BSBCMM201 Communicate in the workplace

SITHACS001 Clean premises and equipment

SITHFAB002 Provide responsible service of alcohol

SITXFSA001 Use hygienic practices for food safety


Four weeks, face-to-face delivery that includes a combination of theory and practical skills. Three weeks of work placement with relevant industries who provide third party observation.


Please contact Marr Mooditj if you have an expression of interest in this qualification.


This qualification will equip individuals to undertake roles such as:

  • Bar attendant
  • Bottle shop attendant
  • Café attendant
  • Catering assistant
  • Food and beverage attendant
  • Front office assistant
  • Gaming attendant
  • Porter
  • Room attendant