Certificate II in Hospitality

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Certificate II in Hospitality (SIT20316)


This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.


Students experiencing financial hardship are able to apply to pay by instalment or for a fee exemption that will be assessed on an individual basis. Hardship applications must be completed by the student and handed in to the Student Support Services Manager. The Director will make the decision whether the student qualifies for Hardship support. Students will receive written notice of the outcome within an agreed time. The application and all evidence submitted will be placed on the student’s file.

All courses listed on website are funded by Department Training and Workforce Development and the Department of Prime Minister and Cabinet. Marr Mooditj Training charges course fees as per the Department of Training and Workforce Development training fees policy 2016. These fees maybe subject to change and are based on hours per unit of competency.

Please note there may be an additional resource fee of $195.00 which will cover workshop materials and essential uniforms for this course.

Course Outline

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

SITHIND001 Use hygienic practices for hospitality servicev

SITXFSA001 Use hygienic practices for food safety

CPPCLO2001A Maintain hard floor surfaces

BSBCMM201 Communicate in the workplace

SITHACS001 Clean premises and equipment

SITHFAB002 Provide responsible service of alcohol

SITXFSA001 Use hygienic practices for food safety


This program is delivered by Marr Mooditj Training and host employer hospitality facilities through a combination of face to face instructor led theory classes and practical sessions involving small group and individual activities.

Candidates are provided with training manuals for each unit of competency and additional references where appropriate. The course is delivered over a 12 week period.

Assessment in the course will be through a combination of theory assessments and practical demonstrations in employer hospitality facilities.


Next intake starts 1 August 2016.


This qualification will equip individuals to undertake roles such as:

  • Bar attendant
  • Bottle shop attendant
  • Café attendant
  • Catering assistant
  • Food and beverage attendant
  • Front office assistant
  • Gaming attendant
  • Porter
  • Room attendant